FAQ’s

Frecuently asked questions.

For $135 per day (sometimes a little bit more during high season), you can enjoy our van, ready to explore Costa Rica. This price includes the rental, taxes, and insurance — no hidden surprises!

SO easy! The van is incredibly easy and smooth to drive (you will be surprised)

Our van comes with full coverage in case of accidents, so you can drive with peace of mind. However, personal and medical insurance for passengers is the responsibility of each adventurer.

Our van comes with full coverage in case of accidents, so you can drive with peace of mind. However, personal and medical insurance for passengers is the responsibility of each adventurer.

Unlimited kilometers, baby! Drive across Costa Rica from coast to coast without worrying about limits.

If you’re 21 or older and have a valid driver’s license, you’re good to go! Just make sure your license is valid for the entire duration of your adventure.

We know plans can change, so we offer different options depending on how far in advance you cancel:

  • 22 days or more: 100% refund (minus card fees)
  • 10 to 21 days: 50% refund (minus fees)
  • Less than 9 days: Unfortunately, we can only refund the deposit (minus fees)

Our van runs only on DIESEL, which you can find at any gas station in the country. If you feed it something different and it gets sick, the hospital (mechanic) bill is on you!

Nooo! Our van loves adventure, but only within Costa Rica.

Of course! Our van is monitored in real time to keep both you and us at ease. Everything under control!

Need some help?

If you have any questions before booking your Jaleló van, feel free to message us in the chat.